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Custom Orders

Custom Order

Only available to people who have made at least one purchase with us.

  • NO RETURNS of custom orders (get the size right!).
  • Only for people who are already customers.
  • The 10-Year Warranty REMAINS for custom orders.
  • Talk to us at hello@redhatfactory to get started.
  • Your custom order will be photographed and displayed in (but not limited to) the photo gallery on this page.

10-Year Warranty

If your hat unravels or a thread snaps with reasonable use the first 10 years after your purchase, we'll patch it up, or if that is impossible, replace it. You only cover the shipping costs.

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